Privacy Policy

1. Introduction

This policy explains how Brainfusion Tutoring (“we”, “our”, “us”) handles your information when you interact with our website or use our math tutoring services (the “Services”).

2. Information We Collect

We collect information necessary to provide our Services, including:

• Contact Information: Name, email, and phone number for students and/or parents/guardians.
• Student Information: Academic level, learning goals, and session notes to personalize the educational experience.
• Usage Data: IP address, browser type, and pages visited to improve our website.
• Cookies: To enhance user experience on our site.

3. How We Use Information

Your data is used to:

• Provide, schedule, and personalize tutoring Services.
• Communicate with students and parents about progress and scheduling.
• Respond to inquiries and provide customer support.
• Secure our website and comply with legal obligations.

4. Information Sharing

We do not sell or rent your personal data. We may share information with trusted third-party service providers for essential functions, such as payment processing or video conferencing for tutoring sessions. We only share the minimum information necessary for them to perform their services.

5. Children’s Privacy

We are committed to protecting the privacy of children. For students under the age of 18, we require the consent of a parent or legal guardian to collect and use their personal information. We do not knowingly collect more information than is reasonably necessary to provide our Services. Parents or guardians may review their child’s information, direct us to delete it, and refuse to allow any further collection or use of the child’s information by contacting us.

6. Data Retention

We retain information for as long as necessary to provide our Services and for our legitimate business purposes. This includes:

• Client Information: Retained for the duration of the tutoring engagement and for a reasonable period thereafter for record-keeping.
• Server Logs: Automatically purged within 2 hours.
• Non-Client Inquiries: Erased within 10 days if no engagement is formed.

7. Your Rights

You may request to access, correct, or delete your personal data. Parents or guardians may exercise these rights on behalf of their children. To do so, please use our secure contact form and mention “Legal / Privacy”.

8. Security

We use TLS encryption and other administrative and technical safeguards to protect your information from unauthorized access, disclosure, or use.

9. International Transfers

Your data may be processed in jurisdictions outside your own. We take steps to ensure that your data is treated securely and in accordance with this privacy policy.

10. Changes to This Policy

We may update this Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Questions? Please use our secure contact form and mention “Legal / Privacy” in the message.